Faq

  • 1) How does the private air charter process work?

    After your initial enquiry sent to assigned email address, our quotation management team will contact to the approved multiple vendors for quote.

    Each quote will have a clear breakdown of aircraft and airports.

    Should you wish to go ahead with finance approval, then the team will proceed to book the aircraft and send you all the flight details including terminal details and any other important information. They will be your first point of call for any further enquiries you may have up to the flight.

  • 2) What is the cancellation policy?
    Once a booking is confirmed, No cancellations are permitted. All private air charter service 100% non-refundable policy
  • 3) What is if flight delay in departure?
    Air charter company will ensure to departure on time as per client agreement, but there are some scenario which beyond TA or Vendor control. (such us; landing permissions, AOC – Aircraft operating certification, weather forecast and other natural disaster or something related to destination country.)
  • 4) Can private jet fly into major airports?
    Yes, private jets can land at most major international airports. Most commercial airports offer private lounges and facilities exclusively for private jet passengers. With that said, smaller airports often have advantages over larger airports, when it comes to landing charter flights.
  • 5) To what destinations private air fly?
    Private jet fly anywhere in the world! even fly to remote destinations, some that are only reachable by private jet, and visit places that are not served by scheduled services.
  • 6) Do the aircraft have Wi-Fi?
    Yes, many of the aircraft Wi-Fi capability. this is something that most of the client desire for their business use. have
  • 7) What is the payment procedure?
    All private air charter services are 100% pre-payment policy.
  • 8) When can we book private air charter?
    You can book a private jet any time as this is unscheduled service, but dependent on the availability, We will do everything to ensure to find and match your required aircraft from our approved vendors.
  • 9) What is the difference between private air charter and scheduled airlines services?
    Private air charter where client can book an entire aircraft or helicopter to fly to the destination of their choice and at a time that is preferred by them, a non scheduled service and its always on request. Charter flights can fly into smaller regional airports that commercial scheduled airline services can not. This means they may be able to get nearer to the destination and fly to remote destinations. If they want to visit a remote island for example, commercial flights may not offer a direct route, but with a private air charter this is possible. On a private air charter they can also choose exactly when they want to fly and who they want to fly with. Relaxation and convenience are the top priority, be it working or sleeping, without being disturbed by other passengers. they can control the air-conditioning, select their preferred in-flight dining menu and tailor the flight to suit their exact needs – on a private air charter the ball is in their court. Extra leg room, padded reclining chairs and sometimes even full-size beds, mean that they can really relax. Another key benefit is that boarding times are greatly reduced, and they may only need to arrive 15 to 30 minutes before the time of their departure.